LIFETIME WARRANTY
Warranty Claims
1. Residential use.
2. Defects like chipping, peeling, cracking, and warping.
3. Chipping: a cut or break of a piece of the product that occurs along the edges
of a product.
4. Peeling: the shedding of the outer layer of the product in strips or pieces.
5. Cracking: a line or network of lines on the surface of the product which has split the product without breaking it into separate parts.
6 Warping: the material physical distortion of a product that is noted to be dishwasher-safe in its labelling, catalogue description, product literature or product description, when such distortion arises from normal dishwasher use in accordance with applicable instructions.
Warranty Exclusions
1. Overheating, use of aerosol cooking sprays, improper cleaning, and dishwasher.
2. The use of caustic or non-approved cleaners.
3. Breakage due to dropping or impact.
4. Melting.
5. Incorrect usage – Example: Using a non microwaveable product in the microwave, using a storage product in the freezer or fridge.
6. Food stains, discoloration, scratches.
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